How do I know I have a network issue?

You will have trouble connecting to the internet, uploading files, or watching videos.

How is a network issue fixed?

The technicians will run a full diagnostic screening of your device. It will usually be the result of software corruption and may need to be configured.

How long does this process take?

Since it is a software issue, our technicians will be able to get your computer back to you within 1-2 business days. Same day service is also available.